Diamond Clothiers, a full-service clothier, has been working with more than 2,000 men in Florida, the Southeast, and all over the United States for 28 years. Diamond Clothiers is a full service clothier that offers a variety of services including wardrobe planning and business attire for social or casual occasions.
David Strange began his career in the clothing industry with a major retailer in 1988. In 1992, David Strange started his own business with a new focus: customer service and earning clients’ trust.
Referrals helped his business grow rapidly. He was soon in all the cities in Florida, and had a clientele spanning 20 states.
Strange is based in Jacksonville and spends the majority of his time there. He also travels to serve existing and new customers.
AALM : Why did you start your business?
DS When I first started, my company was focused more on profits and sales than customer service. I didn’t like being micromanaged or forced to follow the company’s rules. I started my own company and built it my way, focusing on customer retention and not just sales.
The AALM: Which of the following do you find most enjoyable about working with attorneys?
DS They appreciate my efficiency and the time I can save them. They like that I can meet them at home or in their office.
AALM What makes your company unique from competitors?
DS Customer service and loyalty are more important to me than sales, and I visit most of the major cities in Southeast every year. In order to retain customers in so many cities, I need to maintain a good reputation for fitting clothing well and treating the customer fairly and with respect.
The article Diamond Clothier David Strange: Dressing Southeast first appeared on Attorney at Law Magazine.