There are many options available to law firms for maintaining connectivity during the COVID-19 pandemic. However, there is a much shorter list for those who follow consumer-oriented practices. This is particularly true when communicating with potential clients. It is crucial to make the pre-engagement stage as simple and straightforward as possible. During the COVID-19 pandemic, three video-conferencing apps have been extremely popular: (i. Zoom), (ii. Google Meets), and (iii. Microsoft Teams. Although these applications have many similarities, they each offer unique features and come with some drawbacks.

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